Latest articles: Support
The latest articles for this subsite.
- Introductions
- An introduction sets the tone and expectation for what follows, and the reader will use it to decide whether to continue reading.
- Who cares if designers are bored?
- We see web interface design fads over the years as designers supposedly vie to garner visitor attention, but is that really what they are doing?
- The all-important narrative
- Having a consistent and engaging narrative makes the content worth reading.
- Reader end state
- A reader of one of our articles will be expecting it to fulfil them in some way. We can manage their expectations and how they feel about it.
- Body of knowledge
- A body of knowledge is a substantive, enduring and coherent collection of information about a subject.
- Beware of metaphors and analogies
- Common devices used in explanations are metaphors and analogies because they have some level of equivalence to the topic, but they have limitations.
- Structured content
- There is a tendency for people to think they need to cover everything in what they write, and so try to cram in information. That may be counter-productive.
- Gender-neutral language
- There is an increasing focus upon the way language still reflects millennia-old prejudices against women. Pronouns are one area where writers are having some difficulty coming to a consensus.
- Article heading
- The best way to think of an article heading is like a headline in a newspaper billboard, which is about getting people's attention.
- Navigation
- If an article is also meant to be used for reference, where a reader may want to jump to specific information, navigation becomes very important.